Luxoriq Cash Solutions

Legal

Privacy Policy

Draft — not yet published as final.

Draft — subject to legal review

This page is a structural draft, not finalised legal advice or a binding commitment. Sections marked [PENDING] have not yet been decided by Luxoriq Cash Solutions and must be completed, and this whole document reviewed by qualified legal counsel, before it is relied upon.

1. Who we are

This policy covers Luxoriq Cash Solutions Private Limited ("Luxoriq Cash Solutions", "we", "us"), registered office Kalyan Sadan, Saraswati Colony, Kota, Rajasthan, India. It applies to this public website and, separately, to the LCS Portal operations platform used by our staff, retailers, field executives and partner organisations.

2. What information we may collect

Depending on how you interact with us, we may collect:

  • Contact details you give us directly (name, email, phone) when you reach out through this site.
  • Identity, business and operational information provided by retailers, field staff and partner organisations onboarded onto the LCS Portal, as part of Know Your Customer (KYC) and account administration for that platform.
  • Standard technical information (such as browser and access logs) generated by visiting our site.

We do not collect financial account details or process payments through this public website.

3. How we use it

To respond to enquiries, to operate and administer the LCS Portal for onboarded users, to meet legal and regulatory obligations, and to maintain the security of our systems. We do not sell personal information to third parties.

4. Sharing

Luxoriq Cash Solutions is not a bank, NBFC, payment bank, or payment aggregator. Where our work involves banking or payment services, relevant information is shared with the appropriately authorised and licensed partners involved in delivering that service — never sold, and never shared beyond what is needed to provide the service or meet a legal obligation.

5. Retention

[PENDING]

Specific retention periods for different categories of information have not yet been finalised and published. This section will state how long each category of information is kept and why, once that is confirmed internally.

6. Your rights and how to reach us

[PENDING — grievance officer]

A named grievance officer and dedicated contact process for data requests, corrections or complaints has not yet been designated. Until that is published here, you can reach us at info@luxoriqcashsolutions.com or +91 63756 74002.

7. Governing law

This policy is governed by the laws of India. [PENDING — specific venue for disputes]

8. Changes to this policy

We may update this policy as our practices or legal obligations change. The current version will always be available at this page.